We advise your teams
Our healthcare IT veterans work alongside your networking, security, and application teams — helping you strengthen your imaging continuity posture, not just handing you a tool and walking away.
Partnership
More than a product. A partner who's ready when you need us the most.
Software alone doesn't save you in a crisis. Lightbridge is more than software, it's a relationship: we prepare with you before anything goes wrong, we stay reachable the moment it does, and we keep proving it works — in your environment — all year long.
Included, every quarter
Free quarterly DR exercises.
We don't wait for a real disaster to find out whether your recovery works. Every quarter, at no additional cost, we run a full disaster-recovery exercise in your environment — so when the day comes, there are no surprises, only a plan we've already practiced together.
- Real, in your environment — not a slide deck or a checkbox.
- Confidence for leadership — documented, repeatable proof of readiness.
- Always current — your environment changes; the exercises keep recovery aligned.
Our one-hour promise
We put it in writing.
The one-hour target isn't marketing — it's a commitment we stand behind contractually. If we don't have your DR VNA live within one hour of your crisis notification, we waive the DR activation fee. Your readiness is our obligation, not just our aspiration.
- Live within one hour of notification — or the activation fee is on us.
- Proven quarterly in your environment, so the clock is realistic, not a gamble.
- Skin in the game — our incentives are tied to your recovery, not just a signature.
What partnership means
We're invested in your readiness.
A named contact, on the bridge
In a crisis you need a person, fast — not a ticket in a queue. Your daily support covers a dedicated technical point of contact, and during an activation we open a tech bridge as we stand up your DR VNA — staying on the line until imaging is flowing and verified end to end.
Easy to onboard
No months-long implementation and no seven-figure project. We do the heavy lifting and get you ready in weeks, not quarters — with minimal lift from your team.
Customer-first, always
We're building Lightbridge with our customers. Your feedback shapes the product and the service — and we genuinely want to hear it.
The partnership, end to end
Prepared together, ready year-round.
01
Onboard
We learn your environment so we can stand it up quickly when you need it.
02
Exercise
Free quarterly DR drills prove recovery in your environment.
03
Advise
We work with your network, security, and app teams year-round.
04
Respond
When a crisis hits, you're live in minutes — and we're right there.
05
Hand back
We return your data and tear down cleanly when you've recovered.
Let's build the plan together.
The strongest disaster-recovery plans are practiced long before they're needed. Let's start the conversation.